Privacy Policy

1. Introduction

We 'Ghoomketu'(“Company,” “we,” “our,” or “us”) are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, interact with our services, or engage with our content.

By using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree with any part of this policy, please discontinue using our website.

2. Information We Collect

We collect information in various ways to provide and improve our services. The types of information we collect include:

a) Personal Information

We collect personal information when you:

• Personal identification details (Name, Phone Number, Email Address)

• Travel-related documents and preferences

• Payment-related information (collected via secure payment gateways)

• Communications made through WhatsApp, our website, or email

The personal information collected may include:

• Name

• Email address

• Phone number

• Mailing address

• Payment details (if applicable)

b) Non-Personal Information

We automatically collect certain non-personal information when you visit our website, including:

• IP address

• Browser type and version

• Device type and operating system

• Pages visited and time spent on the site

• Referral source (how you arrived at our website)

c) Cookies & Tracking Technologies

We use cookies, web beacons, and tracking technologies to:

• Improve website functionality

• Personalize user experience

• Analyze traffic and user behavior

You can modify your cookie settings in your browser at any time.

3. How We Use Your Information

We use the information we collect to:

Complete bookings and provide customer service

• Send travel confirmations, updates, and offers

• Improve our services and personalize experiences

• Comply with legal or regulatory requirements

• Provide, operate, and maintain our services

• Respond to inquiries and offer customer support

• Send promotional materials and updates

• Improve website functionality and analytics

• Prevent fraud, abuse, and security risks

• Comply with legal obligations

4. Sharing & Disclosure of Information

We do not sell or trade your personal information. However, we may share it in the following circumstances:

• Service Providers: We may share data with trusted third parties who assist in operating our website, marketing, and customer service. Service partners (airlines, hotels, visa agencies) for service execution.

• Legal Requirements: If required by law, we may disclose information to comply with legal processes or enforce our policies.

• Payment processors for secure transactions.

• Government authorities as required by law.

• Business Transfers: In the event of a merger, sale, or business acquisition, your information may be transferred to new ownership.

  Ghoomketu does not sell your personal data to any third parties.

5. WhatsApp Business API Use

By communicating with us via WhatsApp, you agree to WhatsApp’s Privacy Policy and to receiving messages related to bookings, queries, and promotional updates from Ghoomketu.

6. Data Security

We implement strict security measures to protect your personal information from unauthorized access, loss, or misuse. However, no online platform is 100% secure, and we cannot guarantee absolute security.

7. Your Rights & Choices

As a user, you have the right to:

• Access, update, or delete your personal information

• Opt out of marketing communications

• Restrict or object to data processing

• Request a copy of your personal data

To exercise these rights, contact us at [Your Contact Email].

7. Third-Party Links & Services

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their policies before sharing any personal data.

8. Retention of Data

We retain your personal information as long as necessary to fulfill the purposes outlined in this policy or as required by law.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page, and we encourage you to review it regularly.

10. Contact Us

For any questions or concerns about this Privacy Policy, please contact us.